Atlanta Passport Agency Expedited Service Guide

The Atlanta Passport Agency offers expedited passport processing for U.S. citizens who need a passport urgently. This service is ideal for travelers who need a passport within 14 days or 28 days for those needing a visa.

To get started, schedule an appointment online or by calling the automated phone service at 1-877-487-2778.

If you are not in a rush to get your passport, you can apply for a new passport at an Atlanta passport acceptance facility or renew your passport by mail.

If you cannot visit the Atlanta Passport Agency in person, you can authorize a third party to submit your application. This can be a friend, family member, travel agent, or a registered passport courier service.

Table of Contents

• Who Can Use the Atlanta Passport Agency?
• How to Make an Appointment
• What to Bring to Your Appointment
• Atlanta Passport Agency Location & Hours
• Getting There: Directions & Parking Tips
• Photos of the Atlanta Passport Agency
• Atlanta Passport Agency Reviews
• FAQs

Who Can Use the Atlanta Passport Agency?

The Atlanta Passport Agency is designed for U.S. citizens with urgent travel needs, typically within 14 days.

Visiting the Atlanta Passport Agency is It's the ideal option if:

Note: Appointments are required at this and all Regional Passport Agencies-walk-ins are not allowed.

How to Make an Appointment

To make an appointment at the Atlanta Passport Agency, follow these steps:

1. Call 1-877-487-2778 or schedule an appointment online.
2. Provide your travel date and passport type (new or renewal).
3. Arrive at least 15 minutes early on the day of your appointment.

What to Bring to Your Appointment

• Printed appointment confirmation of your appointment
• Proof of travel (e.g., airline ticket, hotel reservation, or an acceptable proof of travel)
• Passport application form (bring the correct application form for your travel needs. Complete the application form but do not sign the application until your appointment)
• Government-issued photo ID (e.g., driver's license or another form of acceptable ID)
• Required supporting documents (e.g., proof of U.S. citizenship, legal name change, proof of custody of a minor, or other supporting documents relevant to your situation)
• Passport photo (ensure they meet all passport photo requirements)
• Applicable fees (check, money order, or credit/debit card).

Pro Tip: Bring photocopies of all documents to help speed up the process.

For more information, check out our complete guide: What to Bring for Every Type of Passport Appointment.

Atlanta Passport Agency Location & Hours

Note: The agency is closed on all federal holidays.

Getting There: Directions & Parking Tips

The Atlanta Passport Agency is easily accessible by public transportation and car.

• From South/Airport: Take I-75/I-85 North to Exit 248C - Freedom Parkway toward Andrew Young International Blvd. Take a left at the fork to continue toward International Blvd. Turn left onto International Blvd. Turn right onto Peachtree St.
• From North: Take I-75/I-85 South to Exit 249A - Courtland Street toward Georgia State University. Turn right on Baker St. Turn right onto Peachtree St.

Public Transportation: Take the Peachtree Center Station (Red or Gold rail line) and exit onto Harris Street.

Parking: Nearby parking options range from $5.00 - $15.00 (daily rate).

Atlanta Passport Agency Photos

Top 5 Questions About Expedited Passport Couriers

Atlanta Passport Agency Reviews

We analyzed recent customer Google reviews for the Atlanta Passport Agency, gathering insights from visitors. The feedback reveals a mix of positive and negative experiences, highlighting the areas the Atlanta agency excels at and aspects that could use improvement.

Many visitors praised the efficient service and friendly staff, with many applicants able to complete the passport process in 30 minutes to an hour. The ability to pick up passports on the same day, as well as the well-organized process, were also commonly appreciated. However, some visitors experienced challenges, including parking difficulties, rude or unhelpful staff interactions, and long wait times for passport pickup. Additionally, a few reported receiving inconsistent information from staff.

This feedback sheds light on the Atlanta Passport Agency's strengths and offers valuable suggestions for improving the experience for all visitors. Let's take a closer look at the feedback:

Total Number of Reviews Analyzed:
45

Number of Reviews per Star Rating:
5-Star: 24 reviews
4-Star: 8 reviews
3-Star: 6 reviews
2-Star: 3 reviews
1-Star: 4 reviews

Average Star Rating: 4.1

Positive: 71.1% (5-star and 4-star reviews)
Neutral: 13.3% (3-star reviews)
Negative: 15.6% (1-star and 2-star reviews)

10 Most Frequent Negative Sentiments and Complaints:

1. Rude or Unhelpful Staff - Some customers reported unpleasant interactions with certain staff members, particularly mentioning rudeness or lack of professionalism.
2. Long Wait Times for Passport Pickup - Travelers noted that document pickup times can be delayed, leading to frustrations.
3. Parking Difficulties - Visitors had trouble finding parking near the agency or faced high parking costs, particularly in the busy downtown area.
4. Inconsistent Information - A few users noted conflicting or unclear instructions from different staff members.
5. Appointment Scheduling Issues - Some customers struggled with the automated appointment system, leading to difficulties in securing appointments.
6. Security Concerns - While most found security procedures efficient, a few experienced overly strict or confusing security measures.
7. Poor Communication During High-Stress Moments - A few visitors described issues with staff needing to be more understanding and provide clear information during urgent situations.
8. No Flexibility on Pickup Times - Pickup for passports is strictly scheduled in the afternoon, leading to frustration for travelers with tight schedules.
9. Stressful Environment - Despite the overall professionalism of the staff, some visitors felt stressed by the urgency and high demand at the Atlanta agency.
10. Issues with Card Payments - A few users reported confusion or issues with the payment process, particularly when using different types of cards.

10 Most Frequent Positive Sentiments and Compliments:

1. Efficient Service - Many reviewers praised the Atlanta Passport Agency for its quick and organized processing, often completing the process in under an hour when documents were in order.
2. Friendly and Helpful Staff - Multiple reviews highlighted the professionalism and kindness of the staff, especially during stressful situations.
3. Same-Day Passport Pickup - Travelers were grateful for the ability to pick up their passports on the same day, providing peace of mind for urgent travel needs.
4. Well-Organized Process - Reviewers appreciated the systematic and clear process, particularly for those who arrived early and had all their documentation ready.
5. Smooth Security Process - Several users noted that the security process was straightforward and efficient, making the experience less stressful.
6. Clear Instructions - Positive feedback was given for the clear and helpful instructions provided ahead of the visit, making the application process easier.
7. Professionalism - Many visitors commended the staff for their courteous and professional manner, making the overall experience pleasant.
8. Fast Document Processing - Those with complete documentation reported very short processing times, sometimes under 30 minutes.
9. Good Atmosphere - The agency was described as having a calm and positive atmosphere, with staff making an effort to reduce stress for customers.
10. Effective Follow-Through - Reviewers appreciated that the staff followed through with promises, ensuring passport pick-ups were on time.

Recommendations for Those Planning a Visit to the Atlanta Passport Agency

To ensure a smooth and efficient visit to the Atlanta Passport Agency, here are some important tips and recommendations based on visitor experiences:

• Arrive early - at least 30 minutes before your scheduled appointment to avoid delays. Some reviewers suggest arriving an hour early, especially during busy times. If you're picking up your passport the same day, plan to return early (around 2:00-2:15 PM) as the line can form quickly before the official pickup window between 2:30 and 4:00 PM.
• Be prepared - Make sure that you have all required documentation ready and organized. Missing documents or incomplete forms can cause delays, so double-check everything before leaving home.
• Follow Appointment Instructions - Review the appointment confirmation email carefully and follow the specific instructions regarding the required paperwork. Failure to follow instructions can lead to delays or being turned away. Be aware that the passport photo must be taken elsewhere, as the Atlanta agency does not provide photo services.
• Expect Security Procedures - Be prepared for a security check upon entering the building, similar to airport security. There are metal detectors and a thorough process to ensure the safety of all visitors.
• Parking and Location - Parking can be challenging at the agency, so make sure you allow enough time to secure a spot. Parking fees in the area can vary depending on the location and duration.
• Appointments are required - Walk-ins are not allowed, so make sure to book an appointment ahead of time.

By following these recommendations, you can navigate the process with minimal stress and increase the likelihood of a smooth and successful visit to the Atlanta Passport Agency for your expedited passport. Despite occasional challenges, many visitors have had positive experiences at the Atlanta Passport Agency, especially when they come prepared and follow the guidelines. If you need a passport urgently, this agency is a reliable option for expedited services.

Frequently Asked Questions

• Can someone go on my behalf? Yes, you can authorize a registered passport expediting service or a third party (e.g., a friend or family member) to submit your application for you.
• How long does the appointment take? Most appointments take 30 to 60 minutes, but processing times may vary depending on demand.
• Can I get my passport on the same day? Same-day service is available at the Atlanta agency for urgent travel. Bring proof of travel to your appointment to be eligible.
• What if I arrive late? If you arrive more than 15 minutes after your scheduled appointment time, you may need to reschedule.
• Can I walk in without an appointment? No, appointments are required for all services at the Atlanta Passport Agency.
• When do I pick up my passport? Passport pickup times are typically between 3:00 p.m. and 4:00 p.m. Same-day pickup is available for those who qualify. Arriving early is recommended, as lines can form quickly.
• Is there a place to eat nearby? Yes, there are several cafes and restaurants within walking distance of the Atlanta Passport agency.